> For the complete documentation index, see [llms.txt](https://docs.unimarkets.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.unimarkets.io/support-and-faq/support-and-faqs/contact-support.md).

# Contact Support

If you need help, the UniMarkets support team is available. Reach out at:\
\
`Email :`` `**`info@unimarkets.io`**

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**🧑‍💻 What to Include in Your Request**

To get faster support, include:

* Account email or wallet address
* Description of the issue
* Screenshots (if applicable)
* Transaction ID (for trade issues)

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**⏱️ Response Time**

Typical response times:

* Standard queries: 24–48 hours
* Urgent issues: Priority handling